How does the National Trust ensure it’s new ‘User-Generated Content’ driven property websites are a success? It needs to take an integrated approach to the challenge. 
 
 
I was initially a little incredulous to read that the National Trust was in the process of creating over 300 sites but then of course it all made sense – one new, central National Trust site and one site each for its 300+ properties.
 
In fact, the challenge comes up front in the creation of the “hub” site and then the core template (or perhaps templates …